Privacy Policy

1. Introduction

Rays of Grace Junior School respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning platform.

Please read this privacy policy carefully. By accessing our platform, you also agree to our Terms of Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide through:

• Registering for an account
• Enrolling for lessons
• Taking quizzes, homework and assessments
• Contacting our support team

This information includes:

• Full name
• Email address
• Phone number
• Class
• Payment information (Airtel Money & MTN Mobile Money)

2.2 Automatically Collected Information

When you access and use our platform, we automatically collect certain information about your device and usage, including:

• IP address, Browser type, Operating system
• Pages visited, time spent, and interaction data
• Course progress and quiz results

3. How We Use Your Information

3.1 Core Functionality

• Create and manage your account
• Provide access to Lessons, homework and quizzes
• Track your progress and performance
• Process payments and manage subscriptions

3.2 Communication

• Send important account notifications
• Respond to your inquiries and support requests
• Provide lesson updates and announcements

3.3 Improvement and Security

• Analyze platform usage patterns to improve user experience
• Identify and fix technical issues
• Protect against unauthorized access, fraud, and abuse
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Payment processors like MTN Mobile Money and Airtel Money, cloud hosting, and email service providers.
• Educational Partners: Teachers and schools affiliated with your account, or with your explicit consent.
• Legal Requirements: If required by law, court order, or to protect our rights and user safety.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Lesson and Quiz progress: Duration of account plus 1 year
• Payment records: 7 years (for tax and accounting purposes)

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and correct your personal data
• Request deletion of your account and associated data
• Request a copy of your data in a machine-readable format

To exercise these rights, contact us at info@raysofgrace.ac.ug.

7. Children's Privacy

Our platform is designed for students of all ages. We take special care to protect children's privacy:

• We only collect information necessary for educational purposes
• We do not target advertising to children
• Parents/guardians have full access to their child's account and can review, update, or delete information

8. Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security audits and updates
• Access controls and authentication